AstiosBCP

AstiosBCP for Customer Service & Contact Centers​
We have made it simple, just forward your customer service, helpdesk or contact centre number to our hosted BCP platform. The calls will be routed to our system and connect to your work from home agents or work from BCP site agents.

How Does It Work?

AstiosBCP Features

Inbound / Outbound
Call Recording
IVR
ACD
Call Queue
Real Time Wallboard
Call Centre Report
Supervisor Features
Other Call Centre Standard Features

Agents Requirement

Access to Laptop / PC
Access to the Internet
Softphones*
Headsets

Wallboard

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