We Help Contact Centres
To Go Remote.
To Go Remote.
Business Continuity Plan Built for Customer Service and Contact Centres.
Remote Working Just Made Easier
![](https://www.astiostech.com/wp-content/uploads/2020/04/2-2.jpg)
We have made it simple, just forward your customer service, helpdesk or contact centre number to our hosted BCP platform. The calls will be routed to our system and connect to your work from home agents or work from BCP site agents.
Team Astiostech
How Does It Work?
Features
![](https://www.astiostech.com/wp-content/uploads/2020/03/Artboard-1-copy-43.png)
Call Forwarding
![](https://www.astiostech.com/wp-content/uploads/2020/03/Artboard-1-copy-15.png)
Conference Calls
![](https://www.astiostech.com/wp-content/uploads/2020/03/Artboard-1-copy-42.png)
Music on Hold
![](https://www.astiostech.com/wp-content/uploads/2020/03/Artboard-1-copy-30.png)
Hot Desking
![](https://www.astiostech.com/wp-content/uploads/2020/04/Asset-16.png)
Call Queues
![](https://www.astiostech.com/wp-content/uploads/2020/03/Artboard-1-copy-13.png)
Call Detail Reporting
![](https://www.astiostech.com/wp-content/uploads/2020/03/Artboard-1-copy-18.png)
IVR – Interactive Voice Response
![](https://www.astiostech.com/wp-content/uploads/2020/04/Asset-15.png)
Time Conditions
Let's Talk!
![](https://www.astiostech.com/wp-content/uploads/2020/04/3.jpg)