Last updated: 17 September 2026
1. Overview
We are committed to handling personal information responsibly and in accordance with applicable requirements. By using this website or our services, you acknowledge the practices described in this policy.
2. Information We Collect
We may collect information you provide directly, including your name, business email, telephone number, job title, company details, enquiry content, and communication preferences. We may also collect technical and usage information such as IP address, browser, device, operating system, pages visited, and interactions with the website.
3. How We Use Information
We use information to operate and improve our website and services, respond to enquiries, provide support, administer business relationships, communicate relevant updates when permitted, understand website performance, maintain security, prevent misuse, and meet legal obligations.
4. Sharing and Service Providers
We do not sell personal information. We may share information with trusted providers that support hosting, communications, analytics, customer relationship management, security, and other business operations. We may also disclose information where required by law, to protect legitimate rights and safety, or with your consent.
5. Cookies and Similar Technologies
Our website and integrated services may use cookies or similar technologies to maintain functionality, understand usage, remember preferences, and support communications. You can manage cookies through your browser, although disabling some cookies may affect website features.
6. Data Security and Retention
We use reasonable administrative, technical, and physical measures to protect personal information. No electronic system can be guaranteed completely secure. Information is retained only for as long as necessary for the purposes described here or as required or permitted by law, then deleted or anonymised.
7. Your Choices and Rights
Subject to applicable law, you may request access to personal information, ask us to correct inaccurate information, request deletion where appropriate, withdraw consent, or object to certain processing. We may need to verify your identity before completing a request.
8. Third-Party Services
This website may contain links to external websites and may use third-party services such as customer support, CRM, analytics, or embedded media. Those providers have their own privacy practices, and we encourage you to review their policies.
9. Policy Updates
We may update this policy as our services or legal obligations change. The latest version published on this page applies from its stated update date.
10. Contact Us
For questions or requests relating to privacy or personal information, contact Astiostech at inquire@astiostech.com or use our Contact Us page.