Knowledge retrieval with citations
Deliver source-backed answers that help users verify where information came from.
iKB enterprise knowledge AI
Turn enterprise knowledge into trusted, source-backed answers
iKB transforms approved policies, manuals, procedures, records, databases, and institutional knowledge into a governed conversational experience with citations, access controls, audit trails, and human oversight.
- Knowledge retrieval with citations
- Role-based access and AI governance controls
- Connectivity for documents, databases, websites, and APIs
Governed knowledge access
Make trusted organisational knowledge easier to find and use
Important answers are often spread across documents, systems, and teams. iKB connects approved sources and gives authorised users a conversational way to retrieve relevant information with supporting citations and governance controls.
Core capabilities
Enterprise knowledge AI with control and evidence
Connect knowledge, improve retrieval, and maintain the safeguards required for responsible enterprise use.
Role-based access control
Limit knowledge and capabilities according to approved user roles and access policies.
AI governance controls
Apply moderation, redaction, retention rules, versioned prompts, and defined oversight.
Audit trails and activity logging
Maintain event records, review trails, and exports that support operational accountability.
Multi-model AI support
Support an enterprise AI operating model that can work across approved model choices.
Connected knowledge sources
Connect approved documents, storage, databases, websites, and APIs for broader knowledge access.
Operating model
Connect, retrieve, control, and deliver knowledge
Connect
Bring together approved documents, storage, databases, websites, and APIs.
Retrieve
Use hybrid search, structural context, reranking, and knowledge relationships to find relevant information.
Control
Apply role-based access, prompt governance, moderation, redaction, and retention policies.
Deliver and audit
Provide knowledge through workspaces, web chat, collaboration tools, messaging, or APIs with citations and review trails.
Where it applies
Knowledge access for regulated and information-rich organisations
iKB can support teams that need faster access to approved information while maintaining governance, traceability, and appropriate permissions.
Banking, finance, and insuranceGovernment and public servicesHealthcare and hospitalsEducation and universitiesManufacturing and logisticsLegal, compliance, and auditTelecommunications and technologyEnergy, utilities, and infrastructure
Frequently asked questions
iKB enterprise knowledge AI FAQs
Key questions for organisations evaluating governed knowledge AI.
What is iKB?
iKB is an enterprise knowledge AI platform that turns approved organisational knowledge into a governed conversational experience with citations, permissions, and auditability.
What knowledge sources can iKB connect to?
iKB can connect to approved documents, storage, databases, websites, and APIs, subject to the organisation’s technical configuration and access policies.
Does iKB provide citations?
Yes. Knowledge retrieval can include citations so users can review the sources supporting an answer.
How does iKB control access to information?
iKB supports role-based access control so knowledge and capabilities can be limited according to approved user roles and organisational policies.
Can iKB support governance and audit requirements?
iKB includes governance capabilities such as moderation, redaction, retention controls, versioned prompts, activity logging, event records, exports, and review trails.